- Your insurance ID card, if you have one
- Your Medicare or Medicaid card, if you have one
- A list of your daily medications
You may choose to bring:
- Small items for your comfort, like photos, books, stuffed animal, etc.
- Toiletries or make-up items
Please do not bring anything of value or your medications from home. Patients’ medications must be prescribed by the doctor and dispensed by the hospital during your stay, for your safety. Please bring a list of your medications, but leave your personal supplies at home.
You may leave a car in the main entrance parking lot in the center section of the lot. Please let staff know where your vehicle is located when you register. Because of medical reasons you may not be able to drive yourself to or from the hospital, so many people find it easier to have someone drop them off at the hospital and pick them up when it is time to return home.
All patients need to register when they are admitted to the hospital. The registration desk is located inside the main entrance of the hospital.
OB patients: You will need to register at the main desk when you arrive. ACMC will be sending over your basic information to speed up the registration time.
If you arrive at the hospital between 9 p.m. and 7 a.m., please can go to the main east entrance or emergency entrance. There are telephones and call buttons located in these areas to contact a nurse who will assist you.
We help our guests prepare for checkout by midnight that day whenever you feel ready and have support to help get home. Please arrange for transportation, or let us know if you need help getting home.
Your discharge team will work with you and your family to be sure you have the right level of care when you’re discharged from the hospital. They can coordinate long term care, rehabilitation therapies, home care, hospice care and community support services.
If you have questions about the discharge process before or during your stay, your nurse can help you contact Social Services.
Before you leave the hospital, your doctor will write instructions for your care including diet, bathing and activity restrictions. The instructions will include a note about when your doctor would like to see you next. You’ll also receive any prescriptions for medications you might need at home, which you may fill at any pharmacy. A member of our staff will escort you to the hospital entrance and help you into the car.
All rooms at the hospital are private and include a bathroom with shower. Each room has its own thermostat so that you may adjust the temperature of your room to your preference.
Wireless internet access is available in your room if you choose to bring a laptop or a smart-phone. Ask the nurse on duty for the access code. Public computers are available for use on the second floor across from the elevators.
Telephones are available in each room for outside calls. To make free local calls dial “9 and the number you care calling. To make long distance calls you may call collect, use a calling card or prep-paid phone card. For each, dial “9”, then dial the 800 number of your calling method.
Personal cell phones may be used unless you are directed otherwise by your care team.
Televisions include local and cable channels. Televisions are not equipped with DVD players.
The dining room is located on the main level and is open to guests every day from 7:00 a.m. to 11:00 a.m. for light breakfast items, and 11:00 a.m. to 6:00 p.m. for hot food. Different food choices are offered every day, including our chef’s hot special, sandwiches made to order, and a soup and salad bar. Your guests are also welcome to order a meal delivered to your room for a nominal charge. Guests meals should be ordered by 10:30 a.m. for lunch and 4:00 p.m. for supper to ensure your guest’s satisfaction. Guest meals should be paid for in the dining room.
Vending machines, available 24 hours a day are located on the main floor in the stairway or on the patient floor near the West nurses station.
Your family and visitors are welcome each day until 8:30 p.m. Visiting hours may be adjusted based on your health needs. We ask that all visitors be healthy and free of communicable illness. Children under 12 must be supervised by an adult.
Out-of-town guests can find a variety of local dining and lodging options right here in Redwood Falls. Visit www.redwoodfalls.org to find more information.
Family and friends can reach you by phone by calling the hospital switchboard at 507-637-4500 or the nurse’s station at 507-637-4600.
Your spiritual well being is important, so we encourage you to invite your priest, minister or rabbi to visit you. Please ask your nurse if you need assistance arranging a visit.
Your guests may also use our chapel located on the main floor near the registration desk.
We want you to feel involved in your medical care and hospital stay. If you or your loved one have questions or concerns at any point, please talk to your doctor or nursing team right away. We will work to resolve any concerns immediately to ensure your comfortable with your care at our hospital.
After your stay, you may receive a survey about your stay. Whether you had a positive or negative experience, we encourage you to please fill out this survey. This federally prescribed survey provides a measure of our hospital’s performance and is used by external organizations to help rank our care.
If you would like to also submit a comment or note after your care, please complete the form below: