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Safety and Satisfaction

Safety

The safety of our patients, employees, and community members is of utmost importance to us. This requires concerted efforts from all staff, partners, visitors and community. We are dedicated to providing tools and resources to enhance safety and security at our facilities and in our communities.

Redwood Area Hospital actively participates in the Minnesota Hospital Association’s five Patient Safety Excellence Programs: Safe Skin, Safe from Falls, Safe Count, Safe Account and Safe Site.

The hospital’s surgery department also participates in Minnesota Safe Surgery Coalition’s “Time Out” campaign to prevent wrong-site surgical/invasive procedures. This initiative sets five key “time out” steps to be performed before every procedure.

Satisfaction

Redwood Area Hospital is ranked No. 2 for patient satisfaction among Minnesota’s critical access hospitals, according to information from the Minnesota Department of Health.

In a telephone survey of Redwood Falls and surrounding communities, Redwood Area Hospital was named as the primary hospital by two-thirds of area residents.

In addition, Redwood Area Hospital was identified with the best reputation by a three-to-one margin against the hospital receiving the next highest response.

Compare Us

One of the best ways to rate healthcare quality and safety is through data collected by independent sources. We voluntarily participate in programs to measure our performance and compare with other hospitals throughout the region, state, and nation.

  • Hospital Compare:  The U.S. Department of Health and Human Services website, known as “Hospital Compare,” shares results of a national survey often referred to as HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) – pronounced “H-Caps.” The HCAHPS survey asks patients about their experiences during a recent hospital stay. Use the results shown here to learn about and compare hospitals based on ten important hospital quality topics. Please note that in some cases the data could be up to a year old.